Add your info
Connect help pages and add the details your customers ask about most.
Hallo Reply works from the info you give it. It does not invent prices, policies, or opening hours. When it is unsure, it hands the chat to your team.
Answers only from the info you give it. Hands off to you when it is unsure.
Connect help pages and add the details your customers ask about most.
Hallo Reply writes a reply from the info you added.
If it is unsure, the chat goes to your team with the full history.
Good to know
1 credit = 1 AI reply sent. Plans include shared credits. If you run out, AI pauses and chats go to your team. Top-ups are €10 per 1,000 credits and last 12 months.
Compare plansThe short version
The short version before you start.
HalloInbox puts your customer chats in one shared inbox. Connect WhatsApp, Instagram, Messenger, Telegram, email, and web chat. Hallo Reply answers the repeat questions from your own info.
Web chat, email, WhatsApp Business, Instagram DMs, Facebook Messenger, and Telegram. We do not add extra channels until they are tested.
You add the info it can use, like help pages and business details. It answers only from that info. When it is unsure, it hands the chat to your team.
AI pauses and chats go to your team. You can add top-up credits if you want. Top-ups are €10 per 1,000 credits and last 12 months.
No. The Free plan needs no card. The 14-day Starter trial requires a card.
Yes. Annual billing saves 20% and is billed once a year. You can choose monthly or annual on the pricing page.
Yes, with your own WhatsApp Business account. WhatsApp and Instagram setup needs Meta’s OK. We guide you through it.
On Google Cloud in the EU, in the Netherlands or Frankfurt. AI runs on Gemini through Vertex AI in the EU. Meta and Telegram handle messages on their own apps.
Yes. You can cancel from your workspace. Your data follows the retention period for your plan.
Start free, connect a channel, and load a starter template. No card on Free.